01 Returns
Inside the EU: We have a 14-day return policy. You have 14 days after receiving your item to request a return. Items must be unworn, unused, with tags, in original packaging. Contact us at contact@noskinkolor.com to start a return.
The company will not pay return shipping costs.
NoSkinKolor — Productions Associées ASBL, Rue Coenraets 72, 1060 Brussels, Belgium
02 Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
03 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
04 Refunds
We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at contact@noskinkolor.com.